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Context Help

If you feel lost inside our hosting Control Panel, the first step you should take is to push the Help button, which is present on each and every page. A context menu will appear. It includes detailed info about all the actions that you can perform on the given page. Each popup shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a vast array of instructional videos illustrating how to work with our web hosting Control Panel. They're made for those of you who would like to see how things are getting done instead of only reading articles. Thus, anyone can swiftly become familiar with our Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the answer you need, have a look at our comprehensive Frequently Asked Questions database, which comprises questions asked by actual customers and offers real solutions. We constantly "revamp" our Frequently Asked Questions section with new entries so as to cover all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the FAQ database either, we have a excellent team of customer support engineers available 24-7-365 and eager to assist you with any question. Each trouble ticket you send will be answered within 60 minutes (the average response time is about 20 minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 291301

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com